Have a query about purchasing your eTickets? Here are some of our most frequently asked questions:
- Where can I read the tickets Terms and Conditions?
- What should I do if I don’t receive a booking confirmation email?
- What should I do if I mistype my email address?
- What should I do if my tickets are lost are stolen?
- What credit / debit cards do you accept?
If your query has not been anwsered here, please feel free to contact us by emailing firstname.lastname@example.org, ensuring to include your booking confirmation number and contact details.
Please click here to read the Terms & Conditions which customers must agree to when using the site and purchasing from .
Booking confirmation emails typically arrive within about 30 minutes, but sometimes take longer depending which email provider you use.
It is important when you are purchasing tickets to carefully enter your email address carefully. If there are any errors with your email address, it is likely that your eTickets will not be successfully received in your inbox.
Tickets are valuable items – please take care of them as if they were cash.
Therefore, if you believe your tickets have been lost or stolen, please send us an email to to inform us that your tickets have been lost or stolen. Please include your booking confirmation number, contact details, and we will cancel your original ticket and re-issue you with a brand new eTicket.
You can pay for tickets using Laser, Visa, Mastercard for tickets priced in euros.